Rowel Out Company GUARANTEE

Your complete satisfaction is our goal. When your order arrives, please check each item carefully. If for any reason, you're not satisfied, you may return that new, unused product for a credit or refund.

Rowel Out Company accepts items returned for refund within 30 days of purchase.  All return items must be new and show no noticeable use or wear and must be in the original box including all parts, accessories, and packaging.

To request a return or refund, email for a Return/Refund Authorization and return mail address.  Once received, returns and refunds will be processed in 3-5 business days.  

If the item is being returned as a result of our error (damaged, wrong item sent, etc.), please contact us immediately so that we may send a return shipping label to you.  If we have made a mistake on the order, email our customer service center at